FFT.ie is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.
FFT.ie collects information from our users at several different points on our website.
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies are used by our entire website in order to uniquely identify users, associate user files with orders, and to enable the shopping basket. Our site cannot be used with cookies turned off.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
Communications from the Site
Both past customers and people who opt-in using the registration and newsletter systems on our website are subscribed to our mailing list. This is used to inform you of news and industry happenings relating to FFT.ie. The email address you provide will not be passed on or sold. To unsubscribe from our mailing list simply follow the link we provide at the bottom of any email we send to you.
We communicate with users on a regular basis to provide requested services. Our production and customer service use both email and phone information to communicate with customers in regards to issues relating to in process order.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
If FFT.ie goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking the link provided at the bottom of all our mailinglist communications.
Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Our websites take every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number) that information is encrypted and is protected with the best encryption software in the industry-SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees must enter their password to gain access to user information. Finally, the servers that store personally identifiable information are in a high-security environment at our colocation facility. Your credit card details are at no time possessed or retained by FFT.ie.
Notification of Changes
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.
If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.