Guest Supply has partnered up with Volara to bring Google for Hotels to Guest Supply’s US customers.
Gurst Supply is a Gurst Worldwide company and wholly-owned subsidiary of Sysco Corporation, while Volara is a leading provider of voice assistant solutions for hotels
Budget conscious pricing plans allow hoteliers to differentiate their property with the Google Assistant’s contactless guest experience. The contactless smart base solution is packed with hospitality feature functionality and is available for an all-inclusive purchase cost per unit or billed at a monthly rate per guest room. The voice command feature provides a contactless means to access guest services and amenities. The Google Nest Hub has no camera and – when provisioned to the hotel – does not record or store audio interactions.
With the voice command ‘Hey Google’ guests can set a wakeup alarm, speak with the front desk, get a recommendation, or request an item be brought to their room. The base solution also interfaces with guests’ personal devices playing media through the Bluetooth speaker. Weather, area attractions, dining and more are also only a ‘Hey Google’ away. Hoteliers can select additional á la carte upgraded and customizable options as well as full integrations with a wide array of industry recognized hospitality systems and applications.
“Our partnership with Volara to bring Google for Hotels to our U.S. customers is an exciting step for Guest Supply,” said Sandy Romoser, President of Guest Worldwide. “Google’s contactless technology is a great enhancement to the guest experience and an efficient tool for hoteliers. Guest Supply is committed to providing a full spectrum of solutions to equip hoteliers with the right tools to build guest confidence and convenience at this critical time in our industry.”
Sarah Thomson, Global Enterprise Business Development for Devices and Services at Google, said: “We are excited about this new partnership between Volara and Guest Supply that will bring this innovative product to Guest Supply’s customer base. We see big opportunities for hoteliers to thrive as the industry transforms and transcends the challenges over the past year.”
David Berger, CEO of Volara, said: “The power of Google’s leading smart display hardware – unmatched on the market for its guest privacy protections – coupled with Volara’s proven management interface, conversation models, and integrations hub – is having a demonstrable impact on hotels managing guest requirements for contactless stays during this pandemic. As we bring this solution to many more hotels through our partnership with Guest Supply, we expect it will become the standard guest room amenity at properties seeking to lead the industry in recovery.”