Calor Ireland has partnered with Samaritans Ireland, allowing the charity to answer an additional 4,000 calls.
Newly released statistics from the Samaritans has revealed that 4 in 10 callers to the service reference loneliness or isolation.
Samaritans Ireland handles around half a million calls in a year from people across the island of Ireland, answering more than 1,000 calls on any given day. Every 49 seconds, someone contacts Samaritans in Ireland. The Samaritans free helpline is 116 123.
COVID 19 has magnified many of the issues for callers, such as isolation and loneliness, anxiety and mental health, family and relationship issues, and financial worries. These issues look likely to continue to prevail for some time to come. Coronavirus isn’t necessarily the main feature of most calls, but it’s in the background if not the foreground of quite a lot of calls at the moment.
Niall Mulligan, Executive Director for Samaritans Ireland, said: “At this time in particular, we’re delighted that Calor Gas has chosen Samaritans Ireland as its first charity partner. Through a network of 2,300 amazing volunteers in 22 branches across the island of Ireland, Samaritans is a lifeline for those who have nowhere else to turn. We’re here 24 hours a day, 7 days a week, providing a crucial listening service for vulnerable people. Our partnership with Calor will support us in our efforts to help those who need it most, ensuring our message of ‘Talk to Us’ is highlighted for local communities across the length and breadth of Ireland.”
Through the new partnership with Calor, Samaritans can answer over 4,000 additional calls for help. The support could save people’s lives and change countless others for the better. Through employee engagement, Samaritans can provide training to Calor employees to be active listeners. Calor will also promote the Samaritans Ireland contact details to customers and on their marketing material.
Calor CEO Duncan Osborne explains the reason why they have chosen to support Samaritans Ireland: “Samaritans are Calor Ireland’s first charity partner. Calor is an all island business, rooted in communities and our staff across the island chose Samaritans as being the charity that we wanted to support. We understand the pressures that people are under, particularly during Covid-19, and we felt that Samaritans volunteers make a real difference to many people’s lives.
“Our sponsorship will not only include a financial commitment but also marketing support and volunteer hours. We want to help grow awareness of the work which Samaritans do and to support that work.”