For the third consecutive year, Ashford Castle has been announced as the only hotel in Ireland to achieve a five star ranking by Forbes’ Travel Guide.
The annual list affirms Ashford Castle’s position among a group of 499 luxury hotels around the world that have earned the five star Forbes Travel Guide (FTG) ranking. Five stars is the top rating possible.
Niall Rochford, general manager at Ashford Castle, said: “I believe it is the passion and commitment of our team that has helped us to achieve this five star ranking from Forbes. Having a wonderful property and exceptional guest amenities certainly play a role, but it is our friendly and professional staff that I need to commend for this honour. To achieve this accolade three years running is quite something and everyone on the estate is overjoyed – it’s another wonderful moment for the team and owners, the Tollmans.”
When Forbes Travel Guide’s inspectors visit a property, they anonymously test it against up to 900 standards, including service, beds, drinks, meals, exceeding guest expectations, genuine interest in its guests and housekeeping.
The top award from Forbes is given only to properties that meet more than 500 service and physical criteria during anonymous inspections, showing “an impeccable standard of excellence in hospitality.”
The Forbes Travel Guide team anonymously visits every property it star rates as a paying guest. Every rating is earned through an objective, independent process and no one can buy or solicit a rating.